Notice Of Privacy Practices
Know Thyself, PLLC
10505 Wayzata Blvd Suite 203-3,
Minnetonka, MN 55305
Office: (952) 222-7936
Email: office@knowthyselfpllc.com
THIS NOTICE DESCRIBES HOW HEALTH INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
I. OUR PLEDGE REGARDING HEALTH INFORMATION:
We understand that health information about you and your health care is personal. We are committed to protecting health information about you. We create a record of the care and services you receive from me. We need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care generated by this mental health care practice. This notice will tell you about the ways in which We may use and disclose health information about you. We also describe your rights to the health information We keep about you and describe certain obligations We have regarding the use and disclosure of your health information. We are required by law to:
· Make sure that protected health information (“PHI”) that identifies you is kept private.
· Give you this notice of our legal duties and privacy practices with respect to health information.
· Follow the terms of the notice that is currently in effect.
We can change the terms of this Notice, and such changes will apply to all information we have about you. The new Notice will be available upon request, in our office, and on our website.
II. HOW WE MAY USE AND DISCLOSE HEALTH INFORMATION ABOUT YOU:
The following categories describe different ways that we use and disclose health information. For each category of uses or disclosures we will explain what we mean and try to give some examples. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose information will fall within one of the categories.
For Treatment, Payment, or Health Care Operations: Federal privacy rules (regulations) allow health care providers who have direct treatment relationship with the patient/client to use or disclose the patient/client’s personal health information without the patient’s written authorization, to carry out the health care provider’s own treatment, payment or health care operations. We may also disclose your protected health information for the treatment activities of any health care provider. This too can be done without your written authorization. For example, if a clinician were to consult with another licensed health care provider about your condition, we would be permitted to use and disclose your personal health information, which is otherwise confidential, in order to assist the clinician in diagnosis and treatment of your mental health condition.
Disclosures for treatment purposes are not limited to the minimum necessary standard. Because therapists and other health care providers need access to the full record and/or full and complete information in order to provide quality care. Here are some examples of how your records may be viewed by other licensed therapists: Making sure your therapist is documenting your sessions properly. This is very important when it comes to continuity of care if you need to be seen by another therapist. We also do random audits of session notes to make sure your therapist is following administrative standards to ensure proper insurance billing when your claim is submitted. Also, if your therapist is under supervision with a fully licensed therapist as part of their licensing requirements, session notes are reviewed to determine that they follow proper clinical and ethical standards.
The word “treatment” includes, among other things, the coordination and management of health care providers with a third party, consultations between health care providers and referrals of a patient for health care from one health care provider to another.
Lawsuits and Disputes: If you are involved in a lawsuit, we may disclose health information in response to a court or administrative order. We may also disclose health information about your child in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.
Psychotherapy Notes and Parental Access
Under the HIPAA Privacy Rule, psychotherapy notes are treated differently from other parts of a medical record. Psychotherapy notes are defined as notes recorded by a mental health professional documenting or analyzing the contents of a counseling session and that are maintained separately from the rest of the client’s medical record. See 45 C.F.R. §164.501.
The Privacy Rule specifically excludes psychotherapy notes from the right of access otherwise granted to individuals and their personal representatives. See 45 C.F.R. §164.524(a)(1)(i). Accordingly, while a parent or legal guardian is generally considered the personal representative of a minor child and may access the child’s medical record (including diagnoses, treatment plans, and progress summaries), psychotherapy notes are not subject to that right of access and may be withheld.
In Minnesota, state law further governs access to minor health records. Under Minn. Stat. §144.291–144.298 (Minnesota Health Records Act), parents generally have access to a minor’s health records unless the minor has the legal authority to consent to their own care or unless the provider determines that releasing the information would be detrimental to the minor’s physical or emotional health. See Minn. Stat. §144.292, subd. 2 and §144.294.
Minnesota law also allows certain minors to consent to specific types of health care (including certain mental health services) without parental consent. When a minor lawfully consents to their own care, the minor controls access to the related health records. See Minn. Stat. §144.341–144.347.
Although HIPAA permits (but does not require) a provider to disclose psychotherapy notes to the individual or the individual’s personal representative, such disclosure is discretionary and may be further limited by applicable state law. See 45 C.F.R. §164.502(a) and §164.524(a)(1)(i). Where Minnesota law provides greater privacy protection than federal law, this practice follows the more protective standard.
III. CERTAIN USES AND DISCLOSURES REQUIRE YOUR AUTHORIZATION:
1) Psychotherapy Notes. We do keep “psychotherapy notes” as that term is defined in 45 CFR § 164.501, and any use or disclosure of such notes requires your Authorization unless the use or disclosure is:
a) For my use in treating you.
b) For our use in training or supervising mental health practitioners to help them improve their skills in group, joint, family, or individual counseling or therapy. If your clinician is under supervision for licensure, you will be provided with an additional consent form detailing what supervision is and who will be the supervisor.
c) For our use in defending ourselves in legal proceedings instituted by you.
d) For use by the Secretary of Health and Human Services to investigate my compliance with HIPAA.
e) Required by law and the use or disclosure is limited to the requirements of such law.
f) Required by law for certain health oversight activities pertaining to the originator of the psychotherapy notes.
g) Required by a coroner who is performing duties authorized by law.
h) Required to help avert a serious threat to the health and safety of others.
2) Marketing Purposes. As a psychotherapist, we will not use or disclose your PHI for marketing purposes.
3) Sale of PHI. As psychotherapists, we will not sell your PHI in the regular course of my business.
IV. CERTAIN USES AND DISCLOSURES DO NOT REQUIRE YOUR AUTHORIZATION.
Subject to certain limitations in the law, we can use and disclose your PHI without your Authorization for the following reasons:
1) When disclosure is required by state or federal law, and the use or disclosure complies with and is limited to the relevant requirements of such law.
2) For public health activities, including reporting suspected child, elder, or dependent adult abuse, or preventing or reducing a serious threat to anyone’s health or safety.
3) For health oversight activities, including audits and investigations.
4) For judicial and administrative proceedings, including responding to a court or administrative order, although my preference is to obtain an Authorization from you before doing so.
5) For law enforcement purposes, including reporting crimes occurring on my premises.
6) To coroners or medical examiners, when such individuals are performing duties authorized by law.
7) For research purposes, including studying and comparing the mental health of patients who received one form of therapy versus those who received another form of therapy for the same condition.
8) Specialized government functions, including, ensuring the proper execution of military missions; protecting the President of the United States; conducting intelligence or counter-intelligence operations; or, helping to ensure the safety of those working within or housed in correctional institutions.
9) For workers’ compensation purposes. Although my preference is to obtain an Authorization from you, we may provide your PHI in order to comply with workers’ compensation laws.
10) Appointment reminders and health related benefits or services. We may use and disclose your PHI to contact you to remind you that you have an appointment with me. We may also use and disclose your PHI to tell you about treatment alternatives, or other health care services or benefits that we offer.
V. CERTAIN USES AND DISCLOSURES REQUIRE YOU TO HAVE THE OPPORTUNITY TO OBJECT.
1) Disclosures to family, friends, or others. We may provide your PHI to a family member, friend, or other person that you indicate is involved in your care or the payment for your health care, unless you object in whole or in part. The opportunity to consent may be obtained retroactively in emergency situations.
VI. YOU HAVE THE FOLLOWING RIGHTS WITH RESPECT TO YOUR PHI:
1) The Right to Request Limits on Uses and Disclosures of Your PHI. You have the right to ask me not to use or disclose certain PHI for treatment, payment, or health care operations purposes. We are not required to agree to your request, and we may say “no” if we believed it would affect your health care.
2) The Right to Request Restrictions for Out-of-Pocket Expenses Paid for In Full. You have the right to request restrictions on disclosures of your PHI to health plans for payment or health care operations purposes if the PHI pertains solely to a health care item or a health care service that you have paid for out-of-pocket in full.
3) The Right to Choose How We Send PHI to You. You have the right to ask me to contact you in a specific way (for example, home or office phone) or to send mail to a different address, and you will agree to all reasonable requests.
4) The Right to See and Get Copies of Your PHI. Other than “psychotherapy notes,” you have the right to get an electronic or paper copy of your medical record and other information that we have about you. We will provide you with a copy of your record, or a summary of it, if you agree to receive a summary, within 30 days of receiving your written request, and we may charge a reasonable, cost-based fee for doing so.
5) The Right to Get a List of the Disclosures We Have Made. You have the right to request a list of instances in which we have disclosed your PHI for purposes other than treatment, payment, or health care operations, or for which you provided me with an Authorization. We will respond to your request for an accounting of disclosures within 60 days of receiving your request. The list we will give you will include disclosures made in the last six years unless you request a shorter time. We will provide the list to you at no charge, but if you make more than one request in the same year, we will charge you a reasonable cost-based fee for each additional request.
6) The Right to Correct or Update Your PHI. If you believe that there is a mistake in your PHI, or that a piece of important information is missing from your PHI, you have the right to request that we correct the existing information or add the missing information. We may say “no” to your request, but we will tell you why in writing within 60 days of receiving your request.
The Right to Get a Paper or Electronic Copy of this Notice. You have the right get a paper copy of this Notice, and you have the right to get a copy of this notice by e-mail. And, even if you have agreed to receive this Notice via e-mail, you also have the right to request a paper copy of it.
VII. POLICY CHANGES
We reserve the right to make changes to this Privacy Policy.
VII. CONTACTING KNOW THYSELF HEALING & THERAPY
If you have any questions on this notification, please discuss them with your therapist or send an email. to: contactus@knowthyselfpllc.com.
Social Media Policy and Practices
This document outlines Know Thyself Healing & Therapy’s office policies related to use of social media. Please read it to understand how we conduct ourselves on the Internet as mental health professionals and how you can expect us to respond to various interactions that may occur between us on the Internet.
If you have any questions about anything within this document, we encourage you to bring them up to administration or with your therapist. As new technology develops and the Internet changes, there may be times when we need to update this policy.
Friending or Connecting
We do not accept friend or contact requests from current or former clients on any social media networking site (Facebook, LinkedIn, Instagram, Twitter, etc.). We believe that adding clients as friends or contacts on these sites can compromise your confidentiality and our respective privacy. It may also blur the boundaries of our past or current therapeutic relationship. In addition, the American Psychological Association’s Ethics Code prohibits the soliciting of testimonials from clients. If you have questions about this, please bring them up to Know Thyself Healing & Therapy administration or to your therapist so we can talk more about it.
We keep a professional Facebook Page that allows us to share blog posts and practice updates with other Facebook users. Much of the information shared on this page is available on our website.
Social Media
Our primary concern is your privacy. We will also not follow your social media content. Our rationale is that we believe casual viewing of clients’ online content outside of the therapy hour can create confusion in regard to whether it’s being done as a part of your treatment or to satisfy our personal curiosity. In addition, viewing your online activities without your consent and without our explicit arrangement toward a specific purpose could potentially have a negative influence on our working relationship. If there are things from your online life that you wish to share with your therapist, please bring them into a therapy session where you and your therapist can view and explore them together.
We request that all clients refrain from taking photos, videos, or audio recordings on the premises of Know Thyself Healing & Therapy and to not post any photos, videos, or audio recordings onto any social media platform(s), in order to protect the privacy and confidentiality of other clients.
Interacting
Please do not use the private messaging feature (or public posting) on any social networking site to contact your therapist or administrative staff. These sites are not secure and we may not read these messages in a timely fashion. If you are a current client you can use the HIPAA compliant messaging feature inside your Client Portal of our SimplePractice medical records system. Or you can use our main office number for all calls (our clinic and provider direct numbers can be found on our professional website), or you can simply call those numbers from any phone, and, if you have a secure account in SimplePractice (which will also then enable video conferencing ability), then all of your subsequent texts and calls are also HIPAA compliant and secure within that App.
If you need to contact us between sessions, the best way to do so is by calling our phone number(s). Messaging/texting your therapist directly via our SimplePractice medical records system is the second-best way to address quick, administrative issues such as changing appointment times.
If you wish to email us, you may do so, as our email addresses are posted on our public website. Be aware that normal email is not HIPAA compliant and your email may not be ideally secure for confidential information. Feel free to email at your own risk.
Please DO NOT email us (or text/message us) if you are experiencing an emotional or psychiatric crisis, or for any other reason, that would require emergency services. We cannot guarantee that the email or text/message you send seeking emergency help will be seen soon enough to respond properly to keep you or others safe. Please call 911.
Use of Search Engines
It is NOT a regular part of our clinic practice to search for clients on Google or Facebook or other search engines. Extremely rare exceptions may be made during times of crisis. If we have a reason to suspect that you are in danger and you have not been in touch with us via our usual means (coming to appointments, phone, or email) there might be an instance in which using a search engine (to find you, find someone close to you, or to check on your recent status updates) becomes necessary as part of ensuring your welfare. These are unusual situations, and, if we ever resort to such means, we will fully document it and discuss it with you the next time you meet with your therapist.
Business Review Sites
You may find our clinic practice on sites such as Google, Yelp, Yahoo, Bing, or other places which list businesses. Some of these sites include forums in which users rate their providers and add reviews. Many of these sites comb search engines for business listings and automatically add listings regardless of whether the business has added itself to the site. If you should find our clinic listing on any of these sites, please know that our listing is NOT a request for a testimonial, rating, or endorsement from you as our client.
Our respective professional associations’ ethics codes prohibit us from soliciting client testimonials so as not to take advantage of client’s potential vulnerability to undue influence. Of course, you have a right to express yourself on any site you wish. But due to confidentiality, we cannot respond directly to any review on any of these sites whether it is positive or negative. We urge you to take your own privacy as seriously as we take our commitment of confidentiality to you. You should also be aware that if you are using these sites to communicate indirectly with us about your feelings about our work, there is a good possibility that we may never see it.
We hope that you will bring your feelings and reactions about our work directly into the therapy process with your therapist, if needed. However, this social media policy is not meant to keep you from sharing that you are working with a therapist or with an evaluator at Know Thyself Healing & Therapy, wherever and with whomever you like. Confidentiality means that we cannot tell people that you are our client and our professional Ethics Codes prohibits us from requesting testimonials.
If you do choose to write something on a business review site, we hope you will keep in mind that you may be sharing personally revealing information in a public forum. We urge you to create a pseudonym that is not linked to your regular email address or friend networks for your own privacy and protection.
If you feel we have done something harmful or unethical and you do not feel comfortable discussing it with your therapist, you can always contact the professional licensing board of your therapist which oversees licensing, and they will review the services which have been provided to you:
Marriage and Family Therapists (MA, LMFT or MS, LMFT) - Minnesota Board of Marriage and Family Therapy335 Randolph Ave, St Paul, MN 55102 612.617.2220 | mft.board@state.mn.us
Psychologists (PhD, LP or PsyD, LP) - Minnesota Board of Psychology
335 Randolph Ave #270, St Paul, MN 55102 | 612.617.2230, psychology.board@state.mn.us
Professional Counselors (LPC and LPCC) and Alcohol and Drug Counselors (LADC)
Minnesota Board of Behavioral Health and Therapy
335 Randolph Ave Suite 290, St Paul, MN 55102 | 651.201-2756 bbht.board@state.mn.us
Social Workers (LICSW) - Minnesota Board of Social Work
335 Randolph Ave Suite 245, St Paul, MN 55102 | 888.234.1320 social.work@state.mn.us
Location-Based Technology
If you used location-based services on your mobile phone, you may wish to be aware of the privacy issues related to using these services. We do not place Know Thyself Healing & Therapy as a check- in location on various internet sites. However, if you have GPS tracking enabled on your device, it is possible that others may surmise that you are a therapy client due to regular check-ins at our clinic office. Please be aware of this risk if you are intentionally “checking in,” from our clinic office or if you have a passive LBS (Location Based Services) app enabled on your phone.
ConclusionThank you for taking the time to review Know Thyself Healing & Therapy’s Social Media Policy. If you have questions or concerns about any of these policies and procedures or regarding our potential interactions on the Internet, do bring them to our attention so that we can discuss them.
POLICY CHANGES
We reserve the right to make changes to this Policy.
CONTACTING KNOW THYSELF HEALING & THERAPY
If you have any questions on this notification, please discuss them with your therapist or send an email. to: contactus@knowthyselfpllc.com.
Website Privacy Policy
Know Thyself Healing & Therapy has created this privacy statement because we are committed to safeguarding your privacy. You may contact us via email at, contactus@knowthyselfpllc.com or phone number at, (952) 222-7936 if you have any questions or problems regarding the use of your personal data. This page discloses the information gathering and dissemination practices for our website KnowThyselfPllc.com.
By using this website, you consent to the processing of your personal data.
Data Gathering
Information That is Automatically Collected
On this website, we use various web analytics tools (for example Google Analytics) and other tools to help analyze how people use the website. As such, these tools use ‘cookies’, which are text files placed on your computer. They collect standard internet log information and visitor behavior information. The information these cookies collect about your use of our website (including your IP address) is transmitted to Google and sometimes other vendors. This information is then used to evaluate visitors use of the website, improve customer experience and to compile statistical reports on website activity for Know Thyself Healing & Therapy.
Information You May Have Provided Us
Information such as your e-mail address, name, etc. is saved in order to provide you with the information that you have requested, as well as for delivering you a product or service and to enhance your customer experience.
Information From Our Partners
We may collect information from our partners, provided they have legal grounds to provide that information to us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds.
External Links
This website will at times include links to some other websites in order to provide you with additional information. Know Thyself Healing & Therapy is not responsible for the privacy practices or the content of such websites.
How We Use Your Personal Data
Your email and any other personal data will only be used for the following purposes:
to identify you;
to provide you a service;
to send you notices of blog posts;
to communicate creation of new invoices or statements on your client portal;
to enhance your customer experience
Who Else Can Access Your Personal Data
We do not share your personal data with strangers. In some cases, personal data about you is provided to our partners in order to make providing a service to you possible or to enhance your customer experience.
We may share your data with:
Connected third parties:
Google Workspace
Security
This website has security measures in place to protect against the misuse, loss or alteration of the information under our control.
Cookies
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Disabling And Enabling Cookies
By changing the settings in your browser, you can accept or decline cookies.
Privacy Policy Changes
We reserve the right to make changes to this Privacy Policy.
Contacting Know Thyself Healing & Therapy
You have the right to withdraw consent for the processing of your personal data at any time. You also have the right to access the personal data collected from/about you or to have it erased. To do so or if you have any questions about this privacy policy, email contactus@knowthyselfpllc.com.
